Which forms of payment can I use?
Sheraton Store accepts Visa, MasterCard, American Express, Discover Card, Amazon Pay, Marriott Bonvoy Points and Marriott Gift Cards.
Can I use a Marriott or Sheraton Gift Card?
At this time we are unable to redeem Marriott Bonvoy points for your Sheraton Store purchase.
How many Gift Cards can I use?
Guests can use up to two forms of payment to purchase products online (i.e. a traditional credit card and a Marriott Gift Card). If more than two different cards need to be used to complete your order, please call our Concierge Service at 888-374-3728.
What is the largest amount of Gift Card available to use?
Marriott Gift Cards are issued in amounts of $25 to $2000. Please visit gifts.marriott.com for complete details.
Can I pay with a mix of “cash” and Marriott Bonvoy points?
Not at this time. Orders must be fully paid with either points or one of our many “Cash” options.
I don’t have enough points to pay for my order. What can I do?
You can either choose a different payment option or you can also purchase more points at the Marriott Bonvoy Buy Points page. Please note that Marriott Bonvoy terms and conditions will apply.
Can I buy a subscription with Marriott Bonvoy points?
Orders that contain a subscription item must be paid with one of our “Cash” options.
Will I earn points on my “cash” or Marriott Bonvoy points purchases?
Purchases made with cash or points will not earn you additional Marriott Bonvoy points.
I don’t have a Marriott Bonvoy account. Where can I sign up?
You can sign up for your free Marriott Bonvoy account at the Join Marriott Bonvoy page.
How long after a return or cancellation will it take for my Marriott Bonvoy points to be added back to my account?
Please allow 7-10 business days.
I need help logging into my Marriott Bonvoy account or have a question about my points balance. Where can I get help?
For help logging in, please visit the Marriott Bonvoy help page or call 800-627-7468 to reach the Marriott Bonvoy support team who can assist you.
Can I combine points from multiple Marriott Bonvoy accounts to make a purchase?
Yes, but there are restrictions. The details can be found in the Marriott Bonvoy “How Do I Transfer Points to Another Member” help page.