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Sweet Sleeper Questions

Who makes the bed?

The bed is manufactured exclusively for Sheraton Hotels. It is a plush top mattress 11.5 inch mattress The standard box spring unit is 8 ¾”, the low profile box spring is 5.5”. Each bed is sold as a mattress and box spring unit and is made exclusively for Sheraton Hotels.

How can I purchase the bed?

Sheraton Sweet Sleeper® Bed may be purchased online at the Sheraton Store™ or by calling our Concierge Service Representatives toll free at 888-374-3728.

What are the shipping costs?

Shipping is $225 to most locations in the Continental U.S. For shipping rates to Canada or outside of the Continental U.S., please call toll free at 888-374-3728.

What is the delivery time frame?

Delivery times will vary based on your area. Delivery to most U.S. locations takes approximately 4-6 weeks.

What if I don’t like the bed?

We are sure that you will love your Sheraton Sweet Sleeper® Bed. The bed is made for your order is not returnable.

Can I purchase the mattress only?

You may certainly request the mattress only. We recommend placing the mattress on a firm surface such as a platform bed.

Can I purchase the Sheraton Sweet Sleeper® Bed in a retail bed store?

Sheraton Sweet Sleeper® Bed is made exclusively for Sheraton and is available at the Sheraton Store™.

Does the bed have a warranty?

Yes, the bed carries a 10 year manufacturer’s warranty for defects in workmanship.

Does the bed have any latex foam?

Sheraton Sweet Sleeper® Bed is not made with latex foam.